Tickets.com Review

Tickets.com (tickets.com) is a well-known event ticket store which competes against brands like Ticketmaster, SeatGeek and Eventbrite. Compared to its peers, Tickets.com is a mid-range or lower-performing brand within its category.

To review and rank Tickets.com, we spent approximately 70 hours reviewing the top 262 event ticket stores based on 310 data points such as military discount policies, and customer service (see the full criteria list).

  • Money-back guarantee: Does each store have a money-back guarantee? Can I get my money back if I'm not satisfied with my each store purchase?
  • Free returns & exchanges: Does each store offer free returns? What's their exchange policy? Does each store offer free returns & exchanges?
  • Price matching: Does each store have a price matching policy? Does each store price match? Who does they price match with?
  • Official coupons page: Does each store have an official coupons page? Does each store maintain its own coupon page?
  • Sales: Does each store ever have sales or promotional events? How often does each store have sales events?
  • Student discounts: Does each store offer student discounts? Does each store give discounts to students with a valid student ID or email?
  • Military discounts: Does each store offer a military discount? each store military discount?
  • Senior discounts: Does each store offer discounts to senior citizens? Does each store have a senior discount policy?
  • Birthday discounts: Does each store offer discounts or freebies on your birthday? Does each store give birthday discounts?
  • International shipping: Does each store ship internationally? Does each store ship to countries outside the US?
  • Loyalty programs: Does each store offer a loyalty program? Does each store have a loyalty or rewards program?
  • Gift cards: Does each store offer gift cards? Does each store accept gift cards or e-gift cards?
  • Affiliate programs: Does each store have an affiliate program? Has anyone used it? each store affiliate program? Does each store work with affiliates?
  • Apple Pay: Does each store accept Apple Pay? Can I use Apple Pay at each store?
  • Competitor coupons: Does each store accept competitors' coupons? Can I use competitor coupons at each store?
  • Coupon stacking: Can you stack coupons at each store? What are their coupon stacking policies? What are each store's coupon stacking policies? Are you able to stack coupons at each store?
  • Website security & privacy: Is each store a secure website? Does they respect users' privacy? Does each store have a valid privacy policy? Is their website secure?
  • PayPal: Does each store accept PayPal? Does each store take PayPal for payment?
  • Google Pay: Does each store accept Google Pay? Does each store take Google Pay as a payment option?
  • Mobile apps: Does each store offer a mobile app for iPhone, iPad, or Android? Does each store have an iPhone app or Android app? Does they have an iPad app?
  • Social media pages: Where can I find each store's Facebook, Instagram, Twitter and other social pages? List of each store's social media pages?
  • Debit & prepaid cards: Does each store accept debit cards, prepaid cards, or Visa gift cards? Does each store take debit cards? How about prepaid cards or Visa gift cards?
  • Promo codes: Does each store ever offer promo codes? Does each store's website support discount codes?
  • Customer reviews: each store reviews? What does people say on Yelp, Reddit, BBB, and Glassdoor? each store customer reviews? How is each store rated on BBB, Yelp, Glassdoor, or Reddit?
  • Affirm financing: Does each store accept Affirm financing? Does each store take Affirm as a financing option?
  • Afterpay financing: Does each store accept Afterpay financing? Does each store take Afterpay financing?
  • Bread financing: Does each store accept Bread financing? Does each store use Bread as a financing option?
  • Klarna financing: Does each store accept Klarna financing? Does each store take Klarna for financing?
  • Contact information: How does I contact each store? How to contact each store?
  • Teacher discounts: Does each store offer discounts to teachers and educators? Does each store have a teacher or educator discount policy?
  • Price point: How expensive is each store? How much does each store cost vs. competitors?
  • Black Friday ad: Where is each store's official Black Friday deals page this year? Where is each store's Black Friday Ads page?
  • Cyber Monday ad: Where is each store's Cyber Monday ad this year? Does each store have an official Cyber Monday page?
  • Ethical practices: Is each store considered an ethical brand? Does each store use ethical practices?
  • Amazon Pay: Does each store accept Amazon Pay? Can I use Amazon Pay at each store?
  • Sezzle financing: Does each store accept Sezzle financing? Does each store support Sezzle financing?
  • QuadPay financing: Does each store accept QuadPay financing? Does each store take QuadPay?
  • AARP discounts: Does each store offer discounts to AARP members? Does each store have an AARP discount policy?

Tickets.com's strengths are:

  • Offers website security & privacy details
  • Accepts debit & prepaid cards details
  • Offers contact information details

Compare Tickets.com vs. top competitors (view all):

Tickets.com FAQ

Product & Service Features

Shipping & Returns Policies

Payment Options

Pricing & Discount Policies

Customer Service Features

Financing Options

Website Features

Marketing Programs

Compare Tickets.com with Similar Brands

Side-by-side comparisons of pricing, discounts, customer service, shipping policies, more

2019 event ticket top 10 rankings

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2 discount codes >
Rated 3.6 - 14 reviews
tickets.com

About Tickets.com

Tickets.com is a mid-size company operating the e-commerce site tickets.com. Tickets.com sells its products and services in the event tickets industry. Tickets.com is a less active brand when it comes to discounting and offering coupons. Tickets.com has good ratings among shoppers on Knoji, with 14 ratings and an average rating of 3.6 stars. Tickets.com scores decently compared to other brands in the event tickets industry, providing 4 e-commerce features to better serve its customers.

Tickets.com's Features Scorecard

Shipping & Returns Policies
Free Returns & Exchanges:
Maybe
It appears that Tickets.com may not offer free returns & exchanges currently. Tickets.com free returns & exchanges >>
International Shipping:
Maybe
It appears that Tickets.com may not offer international shipping currently. Tickets.com international shipping >>
Payment Options
Debit & Prepaid Cards:
Yes
Tickets.com accepts debit & prepaid cards for qualifying orders and customers, according to their debit & prepaid cards policies. See policies and program details on their debit & prepaid card support page. Tickets.com debit & prepaid card support >>
PayPal:
Maybe
It appears that Tickets.com may not accept PayPal currently. Tickets.com PayPal support >>
Apple Pay:
Maybe
It appears that Tickets.com may not accept Apple Pay currently. Tickets.com Apple Pay >>
Amazon Pay:
Maybe
It appears that Tickets.com may not accept Amazon Pay currently. Tickets.com Amazon Pay >>
Google Pay:
Maybe
It appears that Tickets.com may not accept Google Pay currently. Tickets.com Google Pay >>
Pricing & Discount Policies
Promo Codes:
No
It appears that Tickets.com may not offer promo codes currently. Tickets.com promo code support >>
Sales:
Maybe
It appears that Tickets.com may not offer sales currently. Tickets.com sales >>
Black Friday Ad:
Maybe
It appears that Tickets.com may not offer Black Friday ad currently. Tickets.com Black Friday ad >>
Military Discounts:
Maybe
Cyber Monday Ad:
Maybe
It appears that Tickets.com may not offer Cyber Monday ad currently. Tickets.com Cyber Monday page >>
Official Coupons Page:
Maybe
It appears that Tickets.com may not offer official coupons page currently. Tickets.com official coupons page >>
Student Discounts:
Maybe
It appears that Tickets.com may not offer student discounts currently. Tickets.com student discounts >>
Senior Discounts:
Maybe
It appears that Tickets.com may not offer senior discounts currently. Tickets.com senior discounts >>
Birthday Discounts:
Maybe
It appears that Tickets.com may not offer birthday discounts currently. Tickets.com birthday discounts >>
AARP Discounts:
Maybe
It appears that Tickets.com may not offer AARP discounts currently. Tickets.com AARP discounts >>
Customer Service Features
Contact Information:
Yes
Tickets.com offers contact information for qualifying orders and customers, according to their contact information policies. See policies and program details on their contact information availability page. Tickets.com contact information availability >>
Money-back Guarantee:
Maybe
It appears that Tickets.com may not offer money-back guarantee currently. Tickets.com money-back guarantee >>
Gift Cards:
Maybe
It appears that Tickets.com may not offer gift cards currently. Tickets.com gift card support >>
Social Media Pages:
Maybe
It appears that Tickets.com may not offer social media pages currently. Tickets.com social media pages >>
Customer Reviews:
Maybe
It appears that Tickets.com may not offer customer reviews currently. Tickets.com customer reviews >>
Financing Options
Affirm Financing:
No
It appears that Tickets.com may not accept Affirm financing currently. Tickets.com Affirm financing >>
Afterpay Financing:
Maybe
It appears that Tickets.com may not accept Afterpay financing currently. Tickets.com Afterpay financing >>
QuadPay Financing:
Maybe
It appears that Tickets.com may not accept QuadPay financing currently. Tickets.com QuadPay financing >>
Sezzle Financing:
Maybe
It appears that Tickets.com may not accept Sezzle financing currently. Tickets.com Sezzle financing >>
Website Features
Website Security & Privacy:
Yes
Tickets.com offers website security & privacy for qualifying orders and customers, according to their website security & privacy policies. See policies and program details on their website security & privacy policies page. Tickets.com website security & privacy policies >>
Mobile Apps:
Maybe
It appears that Tickets.com may not offer mobile apps currently. Tickets.com mobile apps >>
Marketing Programs
Affiliate Programs:
No
It appears that Tickets.com may not offer affiliate programs currently. Tickets.com affiliate programs >>
View all features