Does Tickets.com offer free returns? What's their exchange policy?

What's Tickets.com's returns and exchanges policy? Can you return in-store? How many days do you have to return items to Tickets.com for a full refund? Do I need a receipt to return my item to Tickets.com? Do items need to be in new condition?
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We're looking into Tickets.com's returns & exchanges policies now.
You can check Tickets.com's customer service site for updates to this policy.
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These similar stores do offer free returns & exchanges:
  • Eventbrite
  • Ticketmaster
  • TickPick
  • Brown Paper Tickets
  • Computicket
View more stores that offer free returns & exchanges
Knoji Staff
147
Posted Apr 17, 2018

We're researching this question now. Our team is checking Tickets.com's customer service pages and FAQs and other online sources for an answer. We may also contact Tickets.com directly to get more information about this question.

In the meantime, please refer to Tickets.com's website for additional information.

Update: we've found 8 more event tickets stores that currently offer free returns & exchanges and 122 travel & events stores that are offering free returns & exchanges . You can also view all 7,418 stores that offer free returns & exchanges across all categories.

Update
As of Thursday, Amazon is offering discounts on top event tickets products like Tickets.com. Get this deal >>
This user rated Tickets.com's returns & exchanges policies: 0.0
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tickets.com

About Tickets.com

Tickets.com is a mid-size company operating the e-commerce site tickets.com. Tickets.com sells its products and services in the event tickets industry. Tickets.com is a less active brand when it comes to discounting and offering coupons. Tickets.com has good ratings among shoppers on Knoji, with 13 ratings and an average rating of 3.7 stars. Tickets.com scores decently compared to other brands in the event tickets industry, providing 4 e-commerce features to better serve its customers.

Tickets.com's Features Scorecard

Shipping & Returns Policies
Free Returns & Exchanges:
Maybe
It appears that Tickets.com may not offer free returns & exchanges currently. Tickets.com free returns & exchanges >>
International Shipping:
Maybe
It appears that Tickets.com may not offer international shipping currently. Tickets.com international shipping >>
Payment Options
Debit & Prepaid Cards:
Yes
Tickets.com accepts debit & prepaid cards for qualifying orders and customers, according to their debit & prepaid cards policies. See policies and program details on their debit & prepaid card support page. Tickets.com debit & prepaid card support >>
PayPal:
Maybe
It appears that Tickets.com may not accept PayPal currently. Tickets.com PayPal support >>
Apple Pay:
Maybe
It appears that Tickets.com may not accept Apple Pay currently. Tickets.com Apple Pay >>
Amazon Pay:
Maybe
It appears that Tickets.com may not accept Amazon Pay currently. Tickets.com Amazon Pay >>
Google Pay:
Maybe
It appears that Tickets.com may not accept Google Pay currently. Tickets.com Google Pay >>
Pricing & Discount Policies
Promo Codes:
Yes
Tickets.com supports a promo code box on their website. Check the Tickets.com promo codes page for the latest coupon codes from Tickets.com. Tickets.com promo code support >>
Sales:
Maybe
It appears that Tickets.com may not offer sales currently. Tickets.com sales >>
Black Friday Ad:
Maybe
It appears that Tickets.com may not offer Black Friday ad currently. Tickets.com Black Friday ad >>
Military Discounts:
Maybe
Cyber Monday Ad:
Maybe
It appears that Tickets.com may not offer Cyber Monday ad currently. Tickets.com Cyber Monday page >>
Official Coupons Page:
Maybe
It appears that Tickets.com may not offer official coupons page currently. Tickets.com official coupons page >>
Student Discounts:
Maybe
It appears that Tickets.com may not offer student discounts currently. Tickets.com student discounts >>
Birthday Discounts:
Maybe
It appears that Tickets.com may not offer birthday discounts currently. Tickets.com birthday discounts >>
Senior Discounts:
Maybe
It appears that Tickets.com may not offer senior discounts currently. Tickets.com senior discounts >>
AARP Discounts:
Maybe
It appears that Tickets.com may not offer AARP discounts currently. Tickets.com AARP discounts >>
Customer Service Features
Contact Information:
Yes
Tickets.com offers contact information for qualifying orders and customers, according to their contact information policies. See policies and program details on their contact information availability page. Tickets.com contact information availability >>
Money-back Guarantee:
Maybe
It appears that Tickets.com may not offer money-back guarantee currently. Tickets.com money-back guarantee >>
Gift Cards:
Maybe
It appears that Tickets.com may not offer gift cards currently. Tickets.com gift card support >>
Social Media Pages:
Maybe
It appears that Tickets.com may not offer social media pages currently. Tickets.com social media pages >>
Financing Options
Affirm Financing:
No
It appears that Tickets.com may not accept Affirm financing currently. Tickets.com Affirm financing >>
Afterpay Financing:
Maybe
It appears that Tickets.com may not accept Afterpay financing currently. Tickets.com Afterpay financing >>
QuadPay Financing:
Maybe
It appears that Tickets.com may not accept QuadPay financing currently. Tickets.com QuadPay financing >>
Sezzle Financing:
Maybe
It appears that Tickets.com may not accept Sezzle financing currently. Tickets.com Sezzle financing >>
Website Features
Website Security & Privacy:
Yes
Tickets.com offers website security & privacy for qualifying orders and customers, according to their website security & privacy policies. See policies and program details on their website security & privacy policies page. Tickets.com website security & privacy policies >>
Mobile Apps:
Maybe
It appears that Tickets.com may not offer mobile apps currently. Tickets.com mobile apps >>
Marketing Programs
Affiliate Programs:
No
It appears that Tickets.com may not offer affiliate programs currently. Tickets.com affiliate programs >>
View all features